Citizens Financial Group, Inc. is one of the largest financial institutions in the US. Our commercial banking division serves largely middle market clients. Typically, client-interaction is through in-person meetings where our bankers listen and share ideas to support clients’ business goals. Due to COVID impact, the in-person interaction has been minimized. As a result, our ability to build strong relationships with clients may be diminished. We are looking for solutions that can help improve remote interactions that are safer, resilient and cost-effective. The interactions through multiple channels must improve our ability to build client relationships. The solution could include a robust & cost-effective infrastructure that enables interaction with clients including 1-on-1, multiple people, location conferences, real-time interactions, etc. It must be secure and easy to use for both clients and the bank. The shortlisted startups will be paid for the POC.