Client Insights in Commercial Bank

Challenge Expired
Expiry Date

About Challenge:

Citizens Financial Group, Inc. is one of the largest financial institutions in the US. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations, and institutions. Our commercial banking division serves largely middle market clients in the US. Typically, client interaction is through in-person meetings where bankers listen & share ideas to support clients’ business goals. Due to COVID, in-person interaction has been minimized. As a result, our ability to build strong relationship with clients may be diminished. We are looking for solutions that enrich these virtual interactions by allowing bankers to have insightful interactions with clients. Solution would analyze variety of data sources (e.g. client transactional data, competitor data, market/macroeconomic data) to provide descriptive, predictive analytics to bankers in real-time.

Financial Services
Eligibility Criteria
- Shortlisted entries would need to demonstrate a working prototype which can be piloted for effectiveness & scalability. - Shortlisted solution should have security features/certifications relevant to banking industry.